Swamp Cracker Guarantee
At Swamp Cracker we do things a little different. We are a family owned business based on the values system. A values based business is one that establishes a core set of values that represent who the company is and guides how it conducts its business
- Purpose - Spread the love of the outdoors whether it be hunting, fishing, boating, mudding, hiking, faming, ranching, or anything to do with the great outdoors
- Mission - Deliver a great product at a great price as fast as possible. We understand we are not Amazon Prime but we will try our darndest to do it as fast as possible while keeping the quality high.
Sometimes mistakes happen. You order the wrong shirt, Color isn't what you thought it was, or size doesn't fit right. That is ok. We got ya!. We understand mistakes happen. So here is what we nee to make it right.
Ship the product you want exchanged back to the address listed on the packing slip. Let us know on the slip which color, size,etc you want in exchange.
Swamp Cracker Outdoor Apparel
160 Lake Mamie Road Deland, Fl 32724
“I ordered the wrong size, can I get the right size?”
Just send your item back to us, and let us know what size you need. We've got you covered.
“I can’t find my shirt on your website anymore, can I still get it?”
We will do our best to get you the same shirt. In case we don’t have it, we will exchange it for a shirt of your choice
“Can I just get a refund?”
We will accept your return of unworn, unwashed, like new conditionand defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) if the merchandise is returned within 30 days of receipt
“Will you send me a return label to send it back to you?”
You will need to cover the shipping when sending your merchandise. We will cover the shipping when we send it back.
“How long does it take to process my exchange?”
Once we receive your items in the mail you can expect to hear from our team within 48 hours to begin your process.